TERMS OF SERVICE

Effective: March 06, 2025

We appreciate your choice to use PeekabooLabs!

These terms of service govern your use of Ollie and all other personal services, software applications, and websites offered by PeekabooLabs (collectively, “the Service”). These terms of service constitute a binding contract between you and PeekabooLabs Co., Ltd.—a company incorporated in the Republic of Korea—and incorporate key provisions regarding our service conditions and the resolution of disputes via arbitration. Your use of the Service signifies your acceptance of these terms of service.

If you reside in the European Economic Area, Switzerland, or the United Kingdom, please note that alternative terms govern your use of the Service below.

We strongly advise you to review our Privacy Policy—which, although not incorporated into these terms of service, is a critical document describing our practices regarding the collection and use of personal data.


About PeekabooLabs

PeekabooLabs is an organization dedicated to researching and supplying AI. Our mission is “Empowering AI everywhere.”


Account Registration and Access

Minimum Age Requirement.
The minimum age required to agree to these terms of service and access the Service is 13 years or the age mandated by your jurisdiction—whichever is higher. If you are under 18, you must obtain permission from a parent or legal guardian prior to using the Service.

Account Registration.
When registering for an account to use the Service, you must provide accurate and complete information. You are prohibited from sharing your account credentials or allowing another person to use your account, and you are solely responsible for all activities that occur under your account. If you create an account or use the Service on behalf of another person or entity, you must have the authority to bind that person or entity to these terms of service.


Usage of the Service

Permitted Use

Subject to your compliance with these terms of service, you are authorized to access and use the Service. In doing so, you must comply with all applicable laws, usage policies, and any other documents, guidelines, or policies provided by us.

Prohibited Use

You must not use the Service for any illegal, harmful, or malicious activities. For instance, the following actions are expressly forbidden:

  • Using the Service in a manner that infringes, abuses, or violates the rights of others.

  • Modifying, reproducing, leasing, selling, or distributing the Service.

  • Reverse engineering, decompiling, or attempting to determine the source code or fundamental components (such as models, algorithms, systems) of the Service, or assisting others in doing so (except as permitted by applicable law).

  • Automatically or programmatically extracting data or output (as defined below).

  • Representing output as if it were human-generated when it is not.

  • Circumventing fee limits or restrictions, or bypassing any protective or safety measures implemented by us to prevent interference or disruption of the Service.


Software Provisioning

Within the Service, you may download software (for example, mobile applications), which may be automatically updated to the latest version. Our software may incorporate open-source components governed by their respective licenses, which are provided to you.


Corporate Email Accounts

If you register an account using an email address owned by an organization (for example, your employer), that account may be added to the business account maintained by that organization by us. In such cases, you will be notified to facilitate the account transfer (unless you have already been informed that your organization may monitor and control your account). Once transferred, your organization’s administrator may access your content (as defined below) and may restrict or block your access to your account.


Third-Party Products and Services

The Service may integrate third-party software, products, or services (“Third-Party Services”), and certain features of the Service—such as browsing functionalities—may incorporate output from Third-Party Services (“Third-Party Output”). These Third-Party Services and Third-Party Output are governed by their own terms, and we assume no responsibility for them.


Feedback

We value your feedback. By providing feedback, you agree that we may utilize it without any restrictions or obligation of compensation.


Content

Your Submitted Content

You may provide input (“Input”) to the Service and, based on that input, receive output (“Output”). Collectively, Input and Output are referred to as “Content.” You are responsible for ensuring that your Content complies with all applicable laws and these terms of service. You represent and warrant that you have all necessary rights, licenses, and permissions to provide your Input to the Service.

Content Ownership

To the fullest extent permitted by law, you retain ownership of your Input and own the Output. We do not acquire any rights to your Input or Output data. All rights, title, and interest in and to your Input and Output remain exclusively with you.

Similar Content

Due to the inherent nature of the Service and artificial intelligence, the Output may not be unique, and other users may receive similar Output from the Service. The aforementioned transfer of rights does not apply to the Output generated for other users or any Third-Party Output.

Our Use of Your Content

We may request your consent to use your Content for the purposes of providing, maintaining, developing, and enhancing the Service; complying with applicable laws; enforcing these terms of service and our policies; and ensuring the security of the Service.


Accuracy and Limitations

Artificial intelligence and machine learning are rapidly evolving fields. We continually strive to enhance the accuracy, reliability, safety, and usefulness of the Service. However, given the probabilistic nature of machine learning, the Output you receive may occasionally fail to accurately represent actual persons, locations, or facts. By using the Service, you acknowledge and agree that:

  • The Output may not always be accurate; therefore, it should not be relied upon as the sole source of truth or factual information, nor as a substitute for professional advice.

  • You should have the Output appropriately reviewed by a human before using or sharing it to verify its accuracy and suitability for your intended purpose.

  • You must not use Output concerning others to make significant decisions that could legally or materially affect them (including decisions related to credit, education, employment, housing, insurance, legal matters, or healthcare).

  • The Service may generate incomplete, inaccurate, or offensive Output that does not represent the views of PeekabooLabs. Any reference to third-party products or services does not imply endorsement or affiliation with those third parties.


Intellectual Property Rights

We and our affiliates own all rights, title, and interest in and to the Service. You may use our name and logo only in accordance with our brand guidelines.


Paid Services and In-App Purchases

When you opt to purchase additional features, content, or subscriptions (collectively referred to as “In-App Purchases”) within the Service, the following terms apply:

  1. Billing and Payment:

    • You must provide accurate billing information along with a valid payment method.

    • For subscription services, such as our “Super Ollie” plan, you will be automatically billed on the agreed renewal date until you cancel your subscription.

    • You are responsible for any applicable taxes, which will be added to your bill if necessary.

    • In the event your payment does not process, PeekabooLabs may downgrade your account or suspend access to the Service until payment is successfully received.

  2. Authorization and Charges:

    • By making an In-App Purchase, you authorize PeekabooLabs to charge your selected payment method for the applicable fees.

    • All In-App Purchase transactions are final and non-refundable except when required by law.

  3. Dispute Resolution:

    • Any issues or disputes concerning In-App Purchases must be directed to the customer service of the relevant app store (e.g., Apple App Store, Google Play Store), as PeekabooLabs is not responsible for resolving payment processing matters.

  4. Service Credits and Prepayments:

    • For certain services, you may prepay by purchasing service credits, which are governed by our Service Credits Terms.

  5. Cancellation and Price Changes:

    • You may cancel your subscription at any time. Except where otherwise required by law, payments made are non-refundable.

    • If subscription fees are increased, you will receive at least 30 days’ notice before the new pricing takes effect at your next renewal. If you disagree with the increase, you must cancel your subscription before the price change becomes effective.


Termination and Account Suspension

Termination

You may discontinue your use of the Service at any time. We reserve the right to suspend or terminate your access to the Service, or delete your account, if:

  • You violate these terms of service or our usage policies.

  • We are required to take such action to comply with applicable laws.

  • Your use of the Service poses a risk or harm to PeekabooLabs, our users, or others.

  • Your account has been inactive for more than one year and is not linked to a paid subscription. In such cases, we will provide prior notice.

Appeals Process

If you believe your account was suspended or terminated in error, you may contact our support team to appeal the decision.

Service Suspension

We reserve the right to suspend the Service. In the event of such suspension, we will provide advance notice, and any unused prepaid services will be refunded.


Disclaimer of Warranties and Conditions

The Service is provided “as is.” Except as prohibited by law, we, our affiliates, and our licensors make no warranties—express, implied, legal, or otherwise—regarding the Service, including warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, or that the Service will be uninterrupted, error-free, or that content will be secure or free from loss or alteration.
You assume all risks associated with the use of the Service’s Output and agree not to rely on it as the sole source of truth or as a substitute for professional advice.


Limitation of Liability

We, our affiliates, or our licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including, without limitation, lost profits, loss of goodwill, loss of use, or data loss—even if advised of the possibility of such damages. Our total liability under these terms of service shall be limited to the greater of (i) the total amount you have paid for the Service during the 12 months preceding the claim, or (ii) $100. This limitation applies to the fullest extent permitted by applicable law.
In certain jurisdictions, specific warranties cannot be excluded or certain damages limited; in such cases, some or all of these terms of service may not apply to you, and you may have additional rights. In those circumstances, our liability shall be limited to the maximum extent permitted by law.
PeekabooLabs’ affiliates, suppliers, licensors, and sellers shall be deemed third-party beneficiaries of this section.


Indemnification

If you are a business or organization, to the extent permitted by law, you agree to indemnify, defend, and hold harmless PeekabooLabs, our affiliates, and our employees from any costs, losses, liabilities, and expenses (including attorney fees) arising from any third-party claims related to your use of the Service and Content or your breach of these terms of service.


Dispute Resolution and Arbitration

Mandatory Arbitration

You and PeekabooLabs agree that any claims (“Disputes”) arising in connection with these terms of service or the Service—even if such claims arose prior to these terms of service—shall be resolved through final and binding arbitration. By submitting the designated form (opens in a new window), you may opt out of arbitration within 30 days of account creation or within 30 days of any updates to these arbitration provisions. If you opt out, the final agreed-upon arbitration provisions will apply.

Informal Dispute Resolution

Before initiating formal legal proceedings, both parties agree to attempt an informal resolution of any concerns. Prior to filing any lawsuit, you agree to notify us using the designated form (opens in a new window). We will also send notifications to the email address associated with your account. If the dispute is not resolved informally within 60 days, either party may commence arbitration. During this period, should either party request an individual settlement conference, both agree to participate. All statutes of limitations shall be tolled during this informal resolution process.

Arbitration Venue

If mutual resolution is not possible, either party may apply to the National Arbitration and Mediation (“NAM”) for arbitration in accordance with NAM’s Comprehensive Dispute Resolution Rules and Procedures and, if applicable, the Supplemental Rules for Mass Arbitration Filings (available here (opens in a new window)). PeekabooLabs will not charge attorney fees or costs in arbitration unless the arbitrator determines that your claim is without merit. This section covers disputes arising from interstate commerce, and the interpretation, enforcement, and arbitration of these terms of service shall be governed by the Federal Arbitration Act.

Exceptions

This section does not require informal dispute resolution or arbitration for:
(i) individual claims brought in small claims court; or
(ii) claims seeking injunctive or equitable relief to stop unauthorized use, abuse, or infringement of intellectual property rights.

Waiver of Class Actions and Jury Trials

You and PeekabooLabs agree to resolve any dispute solely on an individual basis and not as a plaintiff or class member in any class, consolidated, or representative action. Class arbitration, class actions, and representative actions are prohibited; only individual relief is available. After arbitrating any base or other claims, the parties may separately seek public injunctive relief in court. This does not preclude participation in a class-wide settlement. You and PeekabooLabs irrevocably waive your right to a jury trial in any litigation.

Batch Arbitration

If 25 or more claimants, represented by the same or similar counsel, submit substantially similar disputes within 90 days, you and PeekabooLabs agree that NAM may consolidate claimants into batches of up to 50 individuals each (with adjustments if a batch exceeds 50 claimants) for administering a consolidated arbitration. Each batch will be arbitrated as a single proceeding with one arbitrator, one set of arbitration fees, and a single hearing (via videoconference or at a location determined by the arbitrator). Should any portion of this provision be found invalid or unenforceable for any particular claimant or batch, that portion shall be severed, and the remaining provisions will apply individually.

Severability

If any part of these arbitration provisions is deemed unlawful or unenforceable, the remaining portions shall continue in full force; however, if partial unenforceability permits class arbitration, class actions, or representative actions, then the entire Dispute Resolution and Arbitration section shall be deemed unenforceable.


Copyright Infringement Claims

If you believe that your intellectual property rights have been infringed, please notify us at the address below or submit the designated form (opens in a new window). We may remove or disable access to content that we determine violates these terms of service or is alleged to be infringing, and, where appropriate, terminate the accounts of repeat infringers.

PeekabooLabs Co., Ltd.
13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea
Attention: Legal Counsel/Copyright Agent

A written copyright infringement claim must include the following:

  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner.

  • A description of the copyrighted work claimed to be infringed.

  • A description of the location on our site where the allegedly infringing material can be found, so that we may locate it.

  • Your address, telephone number, and email address.

  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

  • A statement that the information in your notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.


General Provisions

Assignment

You may not assign or transfer any rights or obligations under these terms of service, and any attempt to do so is null and void. We may assign our rights or obligations under these terms of service to an affiliate, subsidiary, or successor entity in connection with a business related to the Service.

Changes to These Terms of Service or the Service

We are continuously working to develop and improve the Service. Therefore, we may update these terms of service or the Service from time to time for reasons including, but not limited to:

  • Changes in laws or regulatory requirements.

  • Security or safety reasons.

  • Situations beyond our reasonable control.

  • Modifications inherent in the process of developing the Service.

  • The need to adapt to new technologies.
    If any changes to these terms of service materially and adversely affect you, we will provide at least 30 days’ advance notice via email or an in-product notification. All other changes will take effect immediately upon posting on our website. If you do not agree with the changes, you must discontinue use of the Service.

Delay in Enforcement

Our failure to enforce any provision of these terms of service shall not be construed as a waiver of our right to enforce that provision in the future. Except as provided in the Dispute Resolution and Arbitration section above, if any portion of these terms of service is deemed invalid or unenforceable, that portion shall be enforced to the maximum extent permitted by law, without affecting the enforceability of the remaining provisions.

Entire Agreement

These terms of service constitute the entire agreement between you and PeekabooLabs regarding the Service and supersede all prior or contemporaneous agreements, except for any service-specific terms.

Governing Law

Except as governed by the principles of private international law, these terms of service shall be governed by the laws of the Republic of Korea. Except as specified in the Dispute Resolution and Arbitration section above, any claims arising out of or related to these terms of service shall be subject to the exclusive jurisdiction of the courts of the Republic of Korea.


EUROPE Specific Terms

Special Terms for Residents of the European Economic Area (EEA), United Kingdom (UK) or Switzerland ("Europe Specific Terms")

Definition of Consumer

For the purposes of these Europe Specific Terms, “European Consumers” are individuals with a habitual place of residence in the EEA, UK, or Switzerland acting for purposes that are wholly or mainly outside that individual’s trade, business, craft, or profession.

Order Process

The order process allows you to review and correct any errors before submitting your registration. Please verify your information carefully before confirming, as submission initiates immediate processing. You are responsible for ensuring that your information is complete and accurate. We will not retain a copy of any contract formed between you and us.

Governing Law

These Europe Specific Terms and any related actions shall be governed by the laws of the Republic of Korea, excluding its conflict of laws principles. If you are a European Consumer, you will benefit from any mandatory provisions of the law of your country of residence.

Venue of Jurisdiction

The “Dispute Resolution and Arbitration” section of these terms of service does not apply if you are a European Consumer. As a European Consumer, you may, at your discretion, bring any dispute arising under these terms of service or in connection with your use of the Service before the appropriate courts in the country of your habitual residence. We will bring any such dispute to the competent court in your country of habitual residence if that country is within the EEA, the UK, or Switzerland.

Right of Withdrawal

As a European Consumer, you have the right to terminate your account and withdraw from this contract within 14 days of accepting it without providing any reason. The withdrawal period is 14 days and commences upon the formation of the contract. To exercise your right of withdrawal, you must notify us—PeekabooLabs Co., Ltd., 13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea, 02841, contact@peekaboolabs.ai—of your decision to withdraw by an unequivocal statement (for example, a letter sent by post or email). You may use the Model Withdrawal Form below, though it is not mandatory. To meet the withdrawal deadline, sending your withdrawal notification before the period expires is sufficient.

Consequences of Withdrawal

If you withdraw from this contract and have enrolled in a paid subscription, we must refund all payments received from you for the active subscription term at the time of your withdrawal notice, without delay and no later than 14 days from our receipt of your withdrawal notification. For such a refund, we will use the same payment method as the original transaction unless expressly agreed otherwise; you will not incur any fees due to this refund.

Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to contracts:

  • For events organized individually at your request and tailored to your personal needs,

  • Concluded with any party other than a European Consumer,

  • Not formed exclusively via remote communication means (e.g., email, postal service).

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill in and return the following form.)

To: PeekabooLabs Co., Ltd.
13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea, 02841
contact@peekaboolabs.ai

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():

Name of the consumer(s):
Address of the consumer(s):
Ordered on ()/received on ():
Signature of consumer(s) (only if submitted on paper):
Date:
(*) Delete any inapplicable items.

Limitation of Liability (for European Consumers)

For European Consumers Residing in the UK

The standard limitation of liability provisions set forth in these terms of service shall not apply and are replaced by the following:
Nothing in these terms of service excludes or limits PeekabooLabs’ liability for (1) death or personal injury caused by our negligence, (2) fraud or fraudulent misrepresentation, or (3) any matter for which it would be unlawful to exclude or restrict our liability.
If PeekabooLabs fails to comply with these terms of service, we are liable for any loss or damage you suffer that is a foreseeable consequence of our breach or negligence; however, we are not liable for any loss or damage that is not foreseeable. Loss or damage is deemed foreseeable if it is an obvious consequence of our breach or if it was anticipated by you and PeekabooLabs when these terms of service became binding.
PeekabooLabs provides the Service under these terms of service solely for domestic and private use. You agree not to use the Service for commercial or business purposes, and PeekabooLabs shall have no liability for any loss of profit, business, business interruption, or loss of business opportunity.

For European Consumers Residing Outside of the UK

The limitation of liability provided in Section 13 does not apply. Instead, the following applies:
PeekabooLabs’ liability to you for damages caused by mere negligence, regardless of the legal basis, is limited as follows:
(a) For any breach of a material contractual obligation, our liability shall be capped at the amount of foreseeable damages typically incurred for such contracts; and
(b) For any breach of a non-material contractual obligation or the merely negligent breach of any other applicable duty of care, PeekabooLabs shall not be liable.
These limitations, along with any other liability limitations in these terms of service, do not apply to any mandatory statutory obligations (particularly those under applicable product liability laws) or any liability for death or personal injury caused by negligence. Moreover, these limitations do not apply if and to the extent that PeekabooLabs has provided a specific guarantee. The foregoing exclusions and limitations extend equally to the executive bodies, legal representatives, employees, and vicarious agents of PeekabooLabs.

Information Regarding Warranty and Compatibility/Interoperability

The limitation of liability provisions do not apply to European Consumers. The Service, as a digital product, is subject to a statutory warranty for defects. PeekabooLabs will notify you and provide updates necessary to ensure the Service remains compliant throughout the relevant contractual term.

No Release; Indemnity

The provisions on release and indemnity contained in these terms of service shall not apply to European Consumers subject to these Europe Specific Terms.

Changes to the Terms of Service and Europe Specific Terms

Notwithstanding the “Changes to These Terms of Service or the Service” section above, with respect to European Consumers, PeekabooLabs may unilaterally modify these terms of service (including these Europe Specific Terms) only when necessary—particularly due to changes in law or to enhance the functionality of the Service. PeekabooLabs will take appropriate measures to notify users of such modifications and inform them when the changes will take effect on our website and within our apps. Such notice will be provided at least 14 calendar days before the changes take effect; however, if the modifications are especially significant, you will be notified at least one month in advance. If you do not agree with the amended terms, you may object and must cease using the Service. If you do not object and continue to use the Service, you will be deemed to have accepted the modifications and agree to be bound by them.

Entire Agreement (for European Consumers)

The “Entire Agreement” provision in the main body of these terms of service shall not apply to European Consumers, except that the final sentence regarding severability shall remain in effect.

How to Contact Us (Europe Specific)

You are entering into these Europe Specific Terms with PeekabooLabs Co., Ltd., a company registered at 13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea, 02841. For any questions regarding these terms, please contact us at: contact@peekaboolabs.ai

TERMS OF SERVICE

Effective: March 06, 2025

We appreciate your choice to use PeekabooLabs!

These terms of service govern your use of Ollie and all other personal services, software applications, and websites offered by PeekabooLabs (collectively, “the Service”). These terms of service constitute a binding contract between you and PeekabooLabs Co., Ltd.—a company incorporated in the Republic of Korea—and incorporate key provisions regarding our service conditions and the resolution of disputes via arbitration. Your use of the Service signifies your acceptance of these terms of service.

If you reside in the European Economic Area, Switzerland, or the United Kingdom, please note that alternative terms govern your use of the Service below.

We strongly advise you to review our Privacy Policy—which, although not incorporated into these terms of service, is a critical document describing our practices regarding the collection and use of personal data.


About PeekabooLabs

PeekabooLabs is an organization dedicated to researching and supplying AI. Our mission is “Empowering AI everywhere.”


Account Registration and Access

Minimum Age Requirement.
The minimum age required to agree to these terms of service and access the Service is 13 years or the age mandated by your jurisdiction—whichever is higher. If you are under 18, you must obtain permission from a parent or legal guardian prior to using the Service.

Account Registration.
When registering for an account to use the Service, you must provide accurate and complete information. You are prohibited from sharing your account credentials or allowing another person to use your account, and you are solely responsible for all activities that occur under your account. If you create an account or use the Service on behalf of another person or entity, you must have the authority to bind that person or entity to these terms of service.


Usage of the Service

Permitted Use

Subject to your compliance with these terms of service, you are authorized to access and use the Service. In doing so, you must comply with all applicable laws, usage policies, and any other documents, guidelines, or policies provided by us.

Prohibited Use

You must not use the Service for any illegal, harmful, or malicious activities. For instance, the following actions are expressly forbidden:

  • Using the Service in a manner that infringes, abuses, or violates the rights of others.

  • Modifying, reproducing, leasing, selling, or distributing the Service.

  • Reverse engineering, decompiling, or attempting to determine the source code or fundamental components (such as models, algorithms, systems) of the Service, or assisting others in doing so (except as permitted by applicable law).

  • Automatically or programmatically extracting data or output (as defined below).

  • Representing output as if it were human-generated when it is not.

  • Circumventing fee limits or restrictions, or bypassing any protective or safety measures implemented by us to prevent interference or disruption of the Service.


Software Provisioning

Within the Service, you may download software (for example, mobile applications), which may be automatically updated to the latest version. Our software may incorporate open-source components governed by their respective licenses, which are provided to you.


Corporate Email Accounts

If you register an account using an email address owned by an organization (for example, your employer), that account may be added to the business account maintained by that organization by us. In such cases, you will be notified to facilitate the account transfer (unless you have already been informed that your organization may monitor and control your account). Once transferred, your organization’s administrator may access your content (as defined below) and may restrict or block your access to your account.


Third-Party Products and Services

The Service may integrate third-party software, products, or services (“Third-Party Services”), and certain features of the Service—such as browsing functionalities—may incorporate output from Third-Party Services (“Third-Party Output”). These Third-Party Services and Third-Party Output are governed by their own terms, and we assume no responsibility for them.


Feedback

We value your feedback. By providing feedback, you agree that we may utilize it without any restrictions or obligation of compensation.


Content

Your Submitted Content

You may provide input (“Input”) to the Service and, based on that input, receive output (“Output”). Collectively, Input and Output are referred to as “Content.” You are responsible for ensuring that your Content complies with all applicable laws and these terms of service. You represent and warrant that you have all necessary rights, licenses, and permissions to provide your Input to the Service.

Content Ownership

To the fullest extent permitted by law, you retain ownership of your Input and own the Output. We do not acquire any rights to your Input or Output data. All rights, title, and interest in and to your Input and Output remain exclusively with you.

Similar Content

Due to the inherent nature of the Service and artificial intelligence, the Output may not be unique, and other users may receive similar Output from the Service. The aforementioned transfer of rights does not apply to the Output generated for other users or any Third-Party Output.

Our Use of Your Content

We may request your consent to use your Content for the purposes of providing, maintaining, developing, and enhancing the Service; complying with applicable laws; enforcing these terms of service and our policies; and ensuring the security of the Service.


Accuracy and Limitations

Artificial intelligence and machine learning are rapidly evolving fields. We continually strive to enhance the accuracy, reliability, safety, and usefulness of the Service. However, given the probabilistic nature of machine learning, the Output you receive may occasionally fail to accurately represent actual persons, locations, or facts. By using the Service, you acknowledge and agree that:

  • The Output may not always be accurate; therefore, it should not be relied upon as the sole source of truth or factual information, nor as a substitute for professional advice.

  • You should have the Output appropriately reviewed by a human before using or sharing it to verify its accuracy and suitability for your intended purpose.

  • You must not use Output concerning others to make significant decisions that could legally or materially affect them (including decisions related to credit, education, employment, housing, insurance, legal matters, or healthcare).

  • The Service may generate incomplete, inaccurate, or offensive Output that does not represent the views of PeekabooLabs. Any reference to third-party products or services does not imply endorsement or affiliation with those third parties.


Intellectual Property Rights

We and our affiliates own all rights, title, and interest in and to the Service. You may use our name and logo only in accordance with our brand guidelines.


Paid Services and In-App Purchases

When you opt to purchase additional features, content, or subscriptions (collectively referred to as “In-App Purchases”) within the Service, the following terms apply:

  1. Billing and Payment:

    • You must provide accurate billing information along with a valid payment method.

    • For subscription services, such as our “Super Ollie” plan, you will be automatically billed on the agreed renewal date until you cancel your subscription.

    • You are responsible for any applicable taxes, which will be added to your bill if necessary.

    • In the event your payment does not process, PeekabooLabs may downgrade your account or suspend access to the Service until payment is successfully received.

  2. Authorization and Charges:

    • By making an In-App Purchase, you authorize PeekabooLabs to charge your selected payment method for the applicable fees.

    • All In-App Purchase transactions are final and non-refundable except when required by law.

  3. Dispute Resolution:

    • Any issues or disputes concerning In-App Purchases must be directed to the customer service of the relevant app store (e.g., Apple App Store, Google Play Store), as PeekabooLabs is not responsible for resolving payment processing matters.

  4. Service Credits and Prepayments:

    • For certain services, you may prepay by purchasing service credits, which are governed by our Service Credits Terms.

  5. Cancellation and Price Changes:

    • You may cancel your subscription at any time. Except where otherwise required by law, payments made are non-refundable.

    • If subscription fees are increased, you will receive at least 30 days’ notice before the new pricing takes effect at your next renewal. If you disagree with the increase, you must cancel your subscription before the price change becomes effective.


Termination and Account Suspension

Termination

You may discontinue your use of the Service at any time. We reserve the right to suspend or terminate your access to the Service, or delete your account, if:

  • You violate these terms of service or our usage policies.

  • We are required to take such action to comply with applicable laws.

  • Your use of the Service poses a risk or harm to PeekabooLabs, our users, or others.

  • Your account has been inactive for more than one year and is not linked to a paid subscription. In such cases, we will provide prior notice.

Appeals Process

If you believe your account was suspended or terminated in error, you may contact our support team to appeal the decision.

Service Suspension

We reserve the right to suspend the Service. In the event of such suspension, we will provide advance notice, and any unused prepaid services will be refunded.


Disclaimer of Warranties and Conditions

The Service is provided “as is.” Except as prohibited by law, we, our affiliates, and our licensors make no warranties—express, implied, legal, or otherwise—regarding the Service, including warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, or that the Service will be uninterrupted, error-free, or that content will be secure or free from loss or alteration.
You assume all risks associated with the use of the Service’s Output and agree not to rely on it as the sole source of truth or as a substitute for professional advice.


Limitation of Liability

We, our affiliates, or our licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including, without limitation, lost profits, loss of goodwill, loss of use, or data loss—even if advised of the possibility of such damages. Our total liability under these terms of service shall be limited to the greater of (i) the total amount you have paid for the Service during the 12 months preceding the claim, or (ii) $100. This limitation applies to the fullest extent permitted by applicable law.
In certain jurisdictions, specific warranties cannot be excluded or certain damages limited; in such cases, some or all of these terms of service may not apply to you, and you may have additional rights. In those circumstances, our liability shall be limited to the maximum extent permitted by law.
PeekabooLabs’ affiliates, suppliers, licensors, and sellers shall be deemed third-party beneficiaries of this section.


Indemnification

If you are a business or organization, to the extent permitted by law, you agree to indemnify, defend, and hold harmless PeekabooLabs, our affiliates, and our employees from any costs, losses, liabilities, and expenses (including attorney fees) arising from any third-party claims related to your use of the Service and Content or your breach of these terms of service.


Dispute Resolution and Arbitration

Mandatory Arbitration

You and PeekabooLabs agree that any claims (“Disputes”) arising in connection with these terms of service or the Service—even if such claims arose prior to these terms of service—shall be resolved through final and binding arbitration. By submitting the designated form (opens in a new window), you may opt out of arbitration within 30 days of account creation or within 30 days of any updates to these arbitration provisions. If you opt out, the final agreed-upon arbitration provisions will apply.

Informal Dispute Resolution

Before initiating formal legal proceedings, both parties agree to attempt an informal resolution of any concerns. Prior to filing any lawsuit, you agree to notify us using the designated form (opens in a new window). We will also send notifications to the email address associated with your account. If the dispute is not resolved informally within 60 days, either party may commence arbitration. During this period, should either party request an individual settlement conference, both agree to participate. All statutes of limitations shall be tolled during this informal resolution process.

Arbitration Venue

If mutual resolution is not possible, either party may apply to the National Arbitration and Mediation (“NAM”) for arbitration in accordance with NAM’s Comprehensive Dispute Resolution Rules and Procedures and, if applicable, the Supplemental Rules for Mass Arbitration Filings (available here (opens in a new window)). PeekabooLabs will not charge attorney fees or costs in arbitration unless the arbitrator determines that your claim is without merit. This section covers disputes arising from interstate commerce, and the interpretation, enforcement, and arbitration of these terms of service shall be governed by the Federal Arbitration Act.

Exceptions

This section does not require informal dispute resolution or arbitration for:
(i) individual claims brought in small claims court; or
(ii) claims seeking injunctive or equitable relief to stop unauthorized use, abuse, or infringement of intellectual property rights.

Waiver of Class Actions and Jury Trials

You and PeekabooLabs agree to resolve any dispute solely on an individual basis and not as a plaintiff or class member in any class, consolidated, or representative action. Class arbitration, class actions, and representative actions are prohibited; only individual relief is available. After arbitrating any base or other claims, the parties may separately seek public injunctive relief in court. This does not preclude participation in a class-wide settlement. You and PeekabooLabs irrevocably waive your right to a jury trial in any litigation.

Batch Arbitration

If 25 or more claimants, represented by the same or similar counsel, submit substantially similar disputes within 90 days, you and PeekabooLabs agree that NAM may consolidate claimants into batches of up to 50 individuals each (with adjustments if a batch exceeds 50 claimants) for administering a consolidated arbitration. Each batch will be arbitrated as a single proceeding with one arbitrator, one set of arbitration fees, and a single hearing (via videoconference or at a location determined by the arbitrator). Should any portion of this provision be found invalid or unenforceable for any particular claimant or batch, that portion shall be severed, and the remaining provisions will apply individually.

Severability

If any part of these arbitration provisions is deemed unlawful or unenforceable, the remaining portions shall continue in full force; however, if partial unenforceability permits class arbitration, class actions, or representative actions, then the entire Dispute Resolution and Arbitration section shall be deemed unenforceable.


Copyright Infringement Claims

If you believe that your intellectual property rights have been infringed, please notify us at the address below or submit the designated form (opens in a new window). We may remove or disable access to content that we determine violates these terms of service or is alleged to be infringing, and, where appropriate, terminate the accounts of repeat infringers.

PeekabooLabs Co., Ltd.
13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea
Attention: Legal Counsel/Copyright Agent

A written copyright infringement claim must include the following:

  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner.

  • A description of the copyrighted work claimed to be infringed.

  • A description of the location on our site where the allegedly infringing material can be found, so that we may locate it.

  • Your address, telephone number, and email address.

  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

  • A statement that the information in your notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.


General Provisions

Assignment

You may not assign or transfer any rights or obligations under these terms of service, and any attempt to do so is null and void. We may assign our rights or obligations under these terms of service to an affiliate, subsidiary, or successor entity in connection with a business related to the Service.

Changes to These Terms of Service or the Service

We are continuously working to develop and improve the Service. Therefore, we may update these terms of service or the Service from time to time for reasons including, but not limited to:

  • Changes in laws or regulatory requirements.

  • Security or safety reasons.

  • Situations beyond our reasonable control.

  • Modifications inherent in the process of developing the Service.

  • The need to adapt to new technologies.
    If any changes to these terms of service materially and adversely affect you, we will provide at least 30 days’ advance notice via email or an in-product notification. All other changes will take effect immediately upon posting on our website. If you do not agree with the changes, you must discontinue use of the Service.

Delay in Enforcement

Our failure to enforce any provision of these terms of service shall not be construed as a waiver of our right to enforce that provision in the future. Except as provided in the Dispute Resolution and Arbitration section above, if any portion of these terms of service is deemed invalid or unenforceable, that portion shall be enforced to the maximum extent permitted by law, without affecting the enforceability of the remaining provisions.

Entire Agreement

These terms of service constitute the entire agreement between you and PeekabooLabs regarding the Service and supersede all prior or contemporaneous agreements, except for any service-specific terms.

Governing Law

Except as governed by the principles of private international law, these terms of service shall be governed by the laws of the Republic of Korea. Except as specified in the Dispute Resolution and Arbitration section above, any claims arising out of or related to these terms of service shall be subject to the exclusive jurisdiction of the courts of the Republic of Korea.


EUROPE Specific Terms

Special Terms for Residents of the European Economic Area (EEA), United Kingdom (UK) or Switzerland ("Europe Specific Terms")

Definition of Consumer

For the purposes of these Europe Specific Terms, “European Consumers” are individuals with a habitual place of residence in the EEA, UK, or Switzerland acting for purposes that are wholly or mainly outside that individual’s trade, business, craft, or profession.

Order Process

The order process allows you to review and correct any errors before submitting your registration. Please verify your information carefully before confirming, as submission initiates immediate processing. You are responsible for ensuring that your information is complete and accurate. We will not retain a copy of any contract formed between you and us.

Governing Law

These Europe Specific Terms and any related actions shall be governed by the laws of the Republic of Korea, excluding its conflict of laws principles. If you are a European Consumer, you will benefit from any mandatory provisions of the law of your country of residence.

Venue of Jurisdiction

The “Dispute Resolution and Arbitration” section of these terms of service does not apply if you are a European Consumer. As a European Consumer, you may, at your discretion, bring any dispute arising under these terms of service or in connection with your use of the Service before the appropriate courts in the country of your habitual residence. We will bring any such dispute to the competent court in your country of habitual residence if that country is within the EEA, the UK, or Switzerland.

Right of Withdrawal

As a European Consumer, you have the right to terminate your account and withdraw from this contract within 14 days of accepting it without providing any reason. The withdrawal period is 14 days and commences upon the formation of the contract. To exercise your right of withdrawal, you must notify us—PeekabooLabs Co., Ltd., 13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea, 02841, contact@peekaboolabs.ai—of your decision to withdraw by an unequivocal statement (for example, a letter sent by post or email). You may use the Model Withdrawal Form below, though it is not mandatory. To meet the withdrawal deadline, sending your withdrawal notification before the period expires is sufficient.

Consequences of Withdrawal

If you withdraw from this contract and have enrolled in a paid subscription, we must refund all payments received from you for the active subscription term at the time of your withdrawal notice, without delay and no later than 14 days from our receipt of your withdrawal notification. For such a refund, we will use the same payment method as the original transaction unless expressly agreed otherwise; you will not incur any fees due to this refund.

Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to contracts:

  • For events organized individually at your request and tailored to your personal needs,

  • Concluded with any party other than a European Consumer,

  • Not formed exclusively via remote communication means (e.g., email, postal service).

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill in and return the following form.)

To: PeekabooLabs Co., Ltd.
13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea, 02841
contact@peekaboolabs.ai

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():

Name of the consumer(s):
Address of the consumer(s):
Ordered on ()/received on ():
Signature of consumer(s) (only if submitted on paper):
Date:
(*) Delete any inapplicable items.

Limitation of Liability (for European Consumers)

For European Consumers Residing in the UK

The standard limitation of liability provisions set forth in these terms of service shall not apply and are replaced by the following:
Nothing in these terms of service excludes or limits PeekabooLabs’ liability for (1) death or personal injury caused by our negligence, (2) fraud or fraudulent misrepresentation, or (3) any matter for which it would be unlawful to exclude or restrict our liability.
If PeekabooLabs fails to comply with these terms of service, we are liable for any loss or damage you suffer that is a foreseeable consequence of our breach or negligence; however, we are not liable for any loss or damage that is not foreseeable. Loss or damage is deemed foreseeable if it is an obvious consequence of our breach or if it was anticipated by you and PeekabooLabs when these terms of service became binding.
PeekabooLabs provides the Service under these terms of service solely for domestic and private use. You agree not to use the Service for commercial or business purposes, and PeekabooLabs shall have no liability for any loss of profit, business, business interruption, or loss of business opportunity.

For European Consumers Residing Outside of the UK

The limitation of liability provided in Section 13 does not apply. Instead, the following applies:
PeekabooLabs’ liability to you for damages caused by mere negligence, regardless of the legal basis, is limited as follows:
(a) For any breach of a material contractual obligation, our liability shall be capped at the amount of foreseeable damages typically incurred for such contracts; and
(b) For any breach of a non-material contractual obligation or the merely negligent breach of any other applicable duty of care, PeekabooLabs shall not be liable.
These limitations, along with any other liability limitations in these terms of service, do not apply to any mandatory statutory obligations (particularly those under applicable product liability laws) or any liability for death or personal injury caused by negligence. Moreover, these limitations do not apply if and to the extent that PeekabooLabs has provided a specific guarantee. The foregoing exclusions and limitations extend equally to the executive bodies, legal representatives, employees, and vicarious agents of PeekabooLabs.

Information Regarding Warranty and Compatibility/Interoperability

The limitation of liability provisions do not apply to European Consumers. The Service, as a digital product, is subject to a statutory warranty for defects. PeekabooLabs will notify you and provide updates necessary to ensure the Service remains compliant throughout the relevant contractual term.

No Release; Indemnity

The provisions on release and indemnity contained in these terms of service shall not apply to European Consumers subject to these Europe Specific Terms.

Changes to the Terms of Service and Europe Specific Terms

Notwithstanding the “Changes to These Terms of Service or the Service” section above, with respect to European Consumers, PeekabooLabs may unilaterally modify these terms of service (including these Europe Specific Terms) only when necessary—particularly due to changes in law or to enhance the functionality of the Service. PeekabooLabs will take appropriate measures to notify users of such modifications and inform them when the changes will take effect on our website and within our apps. Such notice will be provided at least 14 calendar days before the changes take effect; however, if the modifications are especially significant, you will be notified at least one month in advance. If you do not agree with the amended terms, you may object and must cease using the Service. If you do not object and continue to use the Service, you will be deemed to have accepted the modifications and agree to be bound by them.

Entire Agreement (for European Consumers)

The “Entire Agreement” provision in the main body of these terms of service shall not apply to European Consumers, except that the final sentence regarding severability shall remain in effect.

How to Contact Us (Europe Specific)

You are entering into these Europe Specific Terms with PeekabooLabs Co., Ltd., a company registered at 13, Jongam-ro, Seongbuk-gu, Seoul, Republic of Korea, 02841. For any questions regarding these terms, please contact us at: contact@peekaboolabs.ai